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Website Terms

Our hope is that our terms are simple to read and easy to understand, but if for any reason these terms don’t answer your questions or concerns, please reach out and we’d be happy to address those with you.

(See All Terms)

Standard Website Terms:

In addition to the terms and conditions in the General Terms and other applicable Schedules in the Agreement, the following additional terms and conditions apply to any and all Marketing Services (as defined below).

Visibility Guarantee: Cornerstone Web Studio does not guarantee position or improvement in Client’s sales or relevant website traffic. Cornerstone Web Studio LLC makes no guarantees that the Client’s website will be visible or rank in specific locations within search results placed on the chosen Search Engine(s). However, we do have a solid track record and can provide you with examples of successfully optimized rankings for previous clients.

Performance Guarantee: Due to the varied nature of file size, file types, functionality requirements, plugins, hosting bandwidth, outside users, and other factors. Cornerstone Web Studio does not guarantee a particular load time or score on any website grader, such as Google’s PageSpeed Insights Developer Tool. However, the average website built and hosted by Cornerstone has an average load time of between 2-3.5 seconds.

Contact Type: Payment Agreement

Payment Method: One-off design fee

(i) Upfront payment in full is due at the time of the Agreement; or

(ii) You may choose to break the total cost into two payments. The first payment of 60% is due upfront and the second payment is due when the initial design has been approved.

Domain Name Ownership: If Cornerstone Web Studio purchased a Domain Name to accompany the site, we will transfer that to your registrar upon your request.

Hosting Terms: If you’ve purchased Hosting Services for Cornerstone Web Studio, we will continue to host your Domain Name until we receive a request for transfer.

(i) If you cancel your hosting service with Cornerstone, it is your responsibility to migrate your website to your new company’s hosting account; or

(ii) You can request Cornerstone assist in migrating your website to a host of your choice for an hourly fee.

(iii) Cornerstone is not liable for the stability, functionality, or design of your website once you leave our hosting service.

Changes to the Original Scope of Work: If you wish to make “Amendments” “Changes” or “Additions” to the scope of work in this Agreement, we will then issue you a Change Order detailing a new scope of work.

Non-Responsive Agreement: If a client fails to communicate or otherwise becomes unreachable (without prior notice) or is unresponsive for more than twenty (20) consecutive business days during the project, they will be subject to our basic hosting and maintenance fees of $150 per month.

Refunds/Credit: Refunds or credits will be pro-rated based on the amount of work completed. The pro-rated amount to be refunded or credited is at the sole discretion of Cornerstone Web Studio to calculate based on the degree of project completion.

Flex Website Terms:

In addition to the terms and conditions in the General Terms and other applicable Schedules in the Agreement, the following additional terms and conditions apply to any and all Marketing Services (as defined below).

Visibility Guarantee: Cornerstone Web Studio does not guarantee position or improvement in the Client’s sales or relevant website traffic. Cornerstone Web Studio LLC makes no guarantees that the Client’s website will be visible or rank in specific locations within search results placed on the chosen Search Engine(s). However, we do have a solid track record and can provide you with examples of successfully optimized rankings for previous clients.

Performance Guarantee: Due to the varied nature of file size, file types, functionality requirements, plugins, hosting bandwidth, outside users, and other factors. Cornerstone Web Studio does not guarantee a particular load time or score on any website grader, such as Google’s PageSpeed Insights Developer Tool. However, the average website built and hosted by Cornerstone has an average load time of between 2-3.5 seconds.

Contract Type: Minimum term, followed by month to month.

Changes to the Original Scope of Work: If you wish to make “Amendments” “Changes” or “Additions” to the scope of work in this Agreement, we will then issue you a Change Order detailing a new scope of work.

Website Ownership Terms: Cornerstone Web Studio LLC retains ownership of the website outright until you purchase the website through the Buy-Out Option.

(a) Cornerstone employees will be the only admins permitted on the website until the buy-out option is exercised.

(b) Only Cornerstone employees are permitted to make changes to the website that requires administrative access. Examples might include adding plugins, custom coding, etc…

Buy-Out Option: You may purchase the website at any time by paying the Buy-Out Amount found in your Website Agreement and on your Initial Invoice.

Payment Method: One-off design fee with recurring monthly fees

a) on a monthly recurring basis; or
b) upfront for 12 months on an annual recurring basis (“Annual Fee”)

(i) If you choose to pay an Annual Fee then at the end of each 12 Month period, you will automatically renew after every 12 Month period. For each Annual Fee you pay, you will receive a 10% discount on the total amount of 12 monthly recurring payments excluding taxes.

Domain Name Ownership: If we purchase a Domain Name to accompany the site, we will transfer that to your registrar at your request.

Hosting Terms: Basic Hosting Services are provided with our Flex Budget Website.

Website “User” Access Terms: Until a Client purchases their website by paying their Buy-Out amount, Cornerstone will not authorize any outside “Admins” to be added to Flex Budget Websites.

Non-Responsive Agreement: If a client fails to communicate or otherwise becomes unreachable (without prior notice) or is unresponsive for more than twenty (20) consecutive business days during the project, they will be subject to our basic hosting and maintenance fees of $150 per month.

Cancellations: A 30-day Cancellation Request must be received via email. Your Website will remain live until the end of the following month.

(a) At the time of cancelation, you may choose to enact the Buy-Out Option to purchase full ownership of the website and either:

  1. Create a new Order for Service for Hosting with Cornerstone Web Studio
  2. Transfer the site to an outside Registrar

(b) At the time of cancelation, you may choose not to enact the Buy-Out Option to purchase full ownership of the website, in which case you will no longer be able to access or use these Services and any account that you hold with us may be deactivated or deleted.

  1. Cornerstone will not maintain a backup of your website. This means we may not be able to recover your website design in the future.
  2. Client agrees not to use the likeness of their Cornerstone Flex/Express website in the development of any future website or marketing effort.
  3. Client agrees not to use any stock photos purchased through Cornerstone’s account with Getty Images on any outside marketing effort or future project.
  4. Client may copy any contextual content or images they provided to use on any outside marketing effort or future project. However, they are responsible for copying said content before the site expires, which will happen 30 days after their cancellation request is received.

Canceling Hosting Service:

(a) If you cancel your hosting service with Cornerstone, it is your responsibility to migrate your website to your new company’s hosting account; or

(b) You can request Cornerstone assist in migrating your website to a host of your choice for an hourly fee. 

(c) Cornerstone is not liable for the stability, functionality, or design of your website once you leave our hosting service. 

Refunds/Credit: If you have bought this Service and have chosen to pay the Fees on a monthly recurring basis: On any cancellation made part way through a Service Month (except cancellation under paragraph 21(e) of the General Terms) we will give you a pro-rated refund or credit.

(i) If a cancellation is requested during the Design process, refunds or credits will be pro-rated based on the amount of work completed. The pro-rated amount to be refunded or credited is at the sole discretion to Cornerstone Web Studio to calculate based on the degree of project completion.

(ii) If you have chosen to pay an Annual Fee for this service: On cancellation made part way through or at the end of a Service Month (except cancellation under paragraph 21(e) of the General Terms) we will give you a pro-rated refund or credit. Please note that any discount that you received for this Service will be taken out of any pro-rated refund or credit that we give you.

(iii) Please note that if you cancel before the end of your one (1) year signup term, you will have to repay any discount amounts you received for this Service (the “Discount Repayment Amount”). Any pro-rata refund or credit that you are entitled to will be deducted from the Discount Repayment Amount, and you will be billed this amount on your next monthly payment date.

Terms & Conditions

online marketing includes reputation awareness and rockstar branding for your small business

General Terms & Definitions

Covers General Contract Terms and Legal Definitions

cornerstone web studio offers online marketing including SEO also known as search engine optimization

Monthly SEO Terms

Covers Monthly Competitive & Aggressive Search Engine Optimization

cornerstone web studio offers online marketing including SEO also known as search engine optimization

Video Terms

Covers One-Off Projects & Monthly Video Subscriptions 

cornerstone offers online marketing including online display ads also known as graphic ads

Website Terms

Covers Standard, Flex, and Express Website Terms

online marketing services including google paid ads known as AdWords or PPC management

Google Ad Terms

Covers Google Paid Ad Campaign Setup, Monthly Campaign Management, and Retargeting Ads.

cornerstone web studio offers online marketing including SEO also known as search engine optimization

Photography Terms

Covers One-Off Photography Projects

cornerstone offers online marketing including online display ads also known as graphic ads

Website Maintenance Terms

Covers Standard, Flex, and Express Maintenance

as part of online marketing we handle SEO and local listings to boost your business

Managed Local Listings Terms

Covers Managed Local Listings, Reputation Management, and Automated Reviews Management

online marketing services in a digital world including social media and brand awareness management

Social Media Management Terms

Covers Social Media Management and Consultation

Last Amended: March 1, 2022